Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We anticipate that the majority of prescriptions will be fulfilled within 15 days, although occasionally, delivery may extend to 20 days.
By ordering a product from our site, you are automatically created an account.
Login to your account and select addresses, from here you can select your new address.
Once the prescriptions order is placed and is ready for dispatch we will send you an email with the tracking number.
We do not keep credit card information on file, at the moment we do not take credit cards.
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If you cannot find what you are looking for, then please drop us an email to orders@samuraipharmacy.com and we will attempt to procure it for you.
Depending on the size of your prescriptions order, we will pack the items in the most suitable way possible.
If you need to swap an item
Returns and Exchanges
Please contact us before the order is completed.
Please email us at orders@samuraipharmacy.com
Give us a call or drop us an email, we will respond within 5 hours normally.
Again please contact us before the order is completed.